If we are unable to allocate instructor for your purchased course, then please contact us first. Once we agreed, we will be more than happy to refund you the full amount you have paid into same bank account through which we received payment.

All refund requests are processed by a customer services manager who assesses each request on a case by case basis. All Lesson Direct bookings are subject to our terms and conditions. These are in place to fairly protect all Clients, Driving Instructors & Lesson Direct.